Contact Us

Whether you have a question about one of our reviews, want to flag something we may have missed, or simply need help finding the right information, this is the place to reach us. The USA Casino team reviews online casinos available to US players and is committed to giving readers accurate, independent guidance — so your feedback genuinely matters to how we do that.

What We Can Help With

We cover a focused range of topics on this site, and our team is best placed to help with questions that fall within them. Common reasons readers get in touch include:

• Review queries — questions about a specific casino we have covered, its rating, or the criteria behind our assessment
• Bonus and terms clarifications — if something in a welcome offer or its conditions is unclear, we can point you to the relevant detail
• Payment and withdrawal questions — general guidance on deposit methods, processing times or verification requirements for US players
• Responsible gambling — if you need help finding support resources or information on setting limits, we can direct you to the right place
• Factual corrections — if you spot something that looks out of date or inaccurate, please let us know so we can verify and update it
• Editorial and partnership enquiries — for professional enquiries about our content or commercial relationships

Before You Write

Our most commonly requested information is already covered across the site. You may find your answer faster by checking these pages first:

• About Us — how USA Casino works, how we research casinos and what our editorial process looks like
• Responsible Gambling — self-exclusion tools, spending limits and support organisations available to US players
• Terms and Conditions — the rules that govern your use of this site and our content

What We Cannot Help With

We are an independent comparison and review site, not a casino operator. That means there are some things outside our remit:

• We cannot access your account at any casino, process a withdrawal on your behalf or resolve a dispute with an operator directly
• We cannot advise on the legal status of online gambling in your specific state — for that, check with your state's gaming authority or a qualified legal professional
• We do not offer gambling advice or strategy, and we never suggest that any approach guarantees a result

If you have a complaint about a casino itself, contact that operator's customer support team directly. For unresolved disputes, your state gaming regulator is the appropriate body to approach.

A Note on Responsible Gambling

If gambling has stopped being enjoyable, or if it is affecting your finances, relationships or wellbeing, please reach out to a support service rather than waiting. The Responsible Gambling page lists organisations available to US players, including the National Council on Problem Gambling (NCPG) helpline at 1-800-522-4700, which is free, confidential and available around the clock. You do not need to be in crisis to call.

Our Editorial Independence

USA Casino earns revenue through affiliate partnerships with some of the casinos we list. If you sign up to a casino after clicking through from this site, we may receive a commission. This arrangement never determines our ratings or rankings — operators cannot pay for a higher position, and every assessment includes genuine limitations alongside the strengths. Our About Us page explains the process in full.

We read every message and aim to respond within a reasonable timeframe. Please give us enough detail about your question so we can give you a useful answer rather than a general one.